JHR Tech Ltd
JONg Mail logo: a courier chicken carrying a letter

JONg Mail privacy policy

Last updated 13 October 2026 (phone notifications added)

JONg Mail is a private tool built and run by JHR Tech Ltd for its own staff. It is not offered to the public, and only people who have the JHR Tech admin password can sign in.

What JONg Mail does

JONg Mail brings several email accounts into one place, sorts and tags incoming mail with rules, and can add events to Google Calendar from an email, either when the user presses "Add to calendar" or when a rule they set up asks it to.

Google Calendar data

When a user connects a Google account on the Calendar page, JONg Mail asks Google for permission to:

It also reads the Google account's email address, to show which account is connected. Events shown beside the email are fetched from Google when the panel is open and held in memory for up to two minutes; they are not saved. JONg Mail only changes or removes events it created itself (for example when a later email moves or cancels a booking); it never changes or deletes other events.

JONg Mail keeps:

Xero data

If the user connects Xero, JONg Mail has read-only access (it cannot change anything) to the organisation's settings, invoices and bills, bank transactions and the bank summary report. Once a day it saves a short summary - bank balances, the number of Xero transactions not yet reconciled, and unpaid invoices and bills (contact, number, due date, amount) - and adds unpaid bills and invoices to the user's own Google Calendar. Xero data is never sent to Anthropic or any other AI service and is never used to train AI. Disconnecting Xero on the Xero page withdraws access at Xero.

Asking Claude about an email

An email can have an Ask Claude button. Only when the user presses it, JONg Mail sends that one email (its sender, subject, text and readable attachments), any question the user types, and the user's own notes about the services they run, to Anthropic's Claude API, which replies whether the email needs any action. The reply is saved with the email so it can be looked at again without asking twice. Nothing is sent unless the button is pressed. Google user data (calendar events) is never included. Anthropic does not use data sent through its API to train its models.

Email data

For each connected mailbox, JONg Mail stores email headers (sender, recipients, subject, date), a short preview and up to 20 KB of plain text for searching. Plain text is deleted after 30 days and the rest after a year. Full emails and attachments are fetched from the mail provider only when opened, and are not kept.

Where it is kept and who can see it

Google API Services User Data Policy

JONg Mail's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Google user data is used only to provide the calendar features described above, is not transferred to others, is not used for advertising, and is not read by people except where needed for security or to fix a problem the user has asked about.

Removing access and deleting data

Contact

JHR Tech Ltd - support@jhrtech.uk